Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by HAE. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Who we are
Our website address is:

What personal data we collect and why we collect it
We collect information from visitors to this website through the use of online forms / email hyperlinks and every time you email us your details.

We collect additional information automatically about your visit to our website. Please see our cookies policy for more detail

Use of personal information
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

If using contact form
We will send you information according to the preferences you submitted via our data capture form.  If you would like to change these preferences at any point, please email us at, or call us on 020 73497164.

Our website uses Google Analytics to track and monitor site visitor interaction. The data collected from this is used to improve our performance and user experience

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at

What rights you have over your data
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at HAE, 110 Worlds End Studios, 132-134 Lots Road, London, SW10 0RJ. Please note that we reserve the right to charge a fee of up to £10 for any such requests.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Internet based transfers
We will only disclose data to other companies within our group of companies, business partners, government bodies and law enforcement agencies and suppliers we engage to process data on our behalf.

Please note that this privacy policy is subject to change from time to time. It was last reviewed in July 2023

Scroll to Top